Check out these inspiring company vision and mission statements from businesses that have stayed true to with an ode to great customer service . It was an icmi workshop by the one and only jeff toister that first turned me on to the concept of a customer service vision since that time the truth of his . Ive written about customer service visions a lot on this blog thats because its the number one thing that companies need to consistently deliver outstanding . Its the most essential element in customer service thats how i describe a customer service vision its a shared definition of outstanding service that gets . Mission statement shmission statement do you have a customer service vision for your employees to live out every day with every customer in every
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